Customers
Reception directory — who's reaching out, from which channel, and what needs follow-up.
Customers
6
Open conversations
6
Unread messages
4
Need follow-up
3
Workspace-scoped data
Visible only to permitted members of this workspace. Server verifies membership. Mock data — no real PII shown.
6 of 6 customers
| Customer | Primary channel | Last inbound | Open | Unread | Status | Follow-up | Assigned | Last seen | |
|---|---|---|---|---|---|---|---|---|---|
EW Eleanor Whitfield eleanor.w@gmail.com | 12 min ago | 2 | 3 | Needs follow-up | Yes | Priya Raman | 12 min ago | ||
JR Jonas Reuter j.reuter@hey.com | Web form | 1 hr ago | 1 | 1 | New | — | Marcus Lee | 1 hr ago | |
NT Naomi Tanaka naomi.t@outlook.com | 3 hr ago | 1 | 0 | Waiting | Yes | Priya Raman | 3 hr ago | ||
CM Carlos Mendes carlos.m@proton.me | Web form | Yesterday | 1 | 0 | Open | — | Unassigned | Yesterday | |
HB Hannah Berg hannah.berg@me.com | 2 days ago | 0 | 0 | Closed | — | Daniel Cho | 2 days ago | ||
OF Owen Fitzgerald owen.f@gmail.com | Web form | 4 days ago | 1 | 0 | Waiting | Yes | Unassigned | 4 days ago |
- EWEleanor Whitfield12 min ago
Reschedule Thursday cleaning
EmailNeeds follow-up3 Follow-up - JRJonas Reuter1 hr ago
New patient — insurance question
Web formNew1 - NTNaomi Tanaka3 hr ago
Invoice double-charge
EmailWaiting Follow-up - CMCarlos MendesYesterday
Whitening consultation
Web formOpen - HBHannah Berg2 days ago
Thank you
EmailClosed - OFOwen Fitzgerald4 days ago
Forms before first visit
Web formWaiting Follow-up