LiveTehran Dental ClinicOwner

Operations Command Center

Open inbox
Prototype with mock data only. Async MVP, human-review-first. No backend, auth, or providers connected. AI prepares drafts; an operator sends every reply.
Open conversations
12
+3
Across email & web chat
Waiting for operator
4
-1
Median wait 18m
Needs follow-up
6
+2
Older than 24h
Drafts pending review
7
+4
Human review required
Access alerts
1
0
Blocked Viewer export

Today's attention queue

5 items

Triage in order — oldest waiting first.

View inbox
CustomerSubjectChannelStatusWaitingAssignee
EW
Eleanor Whitfield
Reschedule Thursday cleaningEmailNeeds review12 minPriya R.
JR
Jonas Reuter
New patient — insurance questionWeb formWaiting38 minMarcus L.
NT
Naomi Tanaka
Invoice double-chargeEmailOpen2 hrPriya R.
CM
Carlos Mendes
Whitening consultationWeb formNew—Unassigned
OF
Owen Fitzgerald
Forms before first visitWeb formWaiting4 dUnassigned

Recent messages

Latest inbound activity.

All
  • EW
    Eleanor Whitfield12 min

    Could we move my Thursday 3pm cleaning to next week?

    Email
  • JR
    Jonas Reuter38 min

    Do you accept Aetna and what does a first cleaning cost?

    Web form
  • NT
    Naomi Tanaka2 hr

    I think the fluoride was charged twice on my invoice.

    Email
  • CM
    Carlos MendesYesterday

    What's the price range for whitening? Payment plans?

    Web form

Channel command center

Where customers reach you

All sources
Active
Web Chat
3
14
Custs
2
Wait
12 min ago
Last
Active
Email
5
22
Custs
3
Wait
38 min ago
Last
Planned
Instagram DM
Direct messages from Instagram. Not enabled in MVP.
Planned
WhatsApp
WhatsApp Business inbound messages. Planned.
Planned
Telegram
Telegram bot inbound messages. Planned.
Planned
SMS
Inbound SMS via provider. Planned.
Planned
Facebook
Facebook Messenger inbound messages. Planned.
Future
Voice
Voice reception with transcripts. Future.

AI draft review

Operator sends every reply.

Human review
  • EW
    Eleanor Whitfield1 min ago
    Reschedule Thursday cleaning
    Hi Eleanor, of course — we have openings next Tuesday at 2:00pm or Wednesday at 10:30am…
    Confidence: HighReview & send
  • JR
    Jonas Reuter5 min ago
    New patient — insurance
    Hi Jonas, welcome! Yes, we accept Aetna PPO. A first cleaning typically runs $120–$160…
    Confidence: MediumReview & send
  • CM
    Carlos Mendes22 min ago
    Whitening consultation
    Hi Carlos, professional whitening starts at $290. We also offer 3-month payment plans…
    Confidence: MediumReview & send

Operator workload

Today's distribution.

  • PR
    Priya RamanOperator
    6 open3 drafts8 done
  • ML
    Marcus LeeOperator
    4 open2 drafts5 done
  • DC
    Daniel ChoAdmin
    2 open1 drafts3 done
  • AH
    Amelia HartOwner
    1 open0 drafts2 done

Trust & access

Recent audit activity.

Full log
  • AH
    Amelia Hart member invited sofia@tehrandental.co
    Today · 09:14
    Open
  • DC
    Daniel Cho conversation closed Thank you · Hannah Berg
    Today · 08:51
    Open
  • AR
    AI Receptionist ai draft approved Reschedule Thursday cleaning · Eleanor Whitfield
    Today · 08:30
    Open
  • AH
    Amelia Hart role changed Marcus Lee · Operator → Admin
    Yesterday · 17:22
    Open
  • S
    System access denied Viewer attempted to export customer list
    Yesterday · 15:40
    Access denied

Planned capabilities

Roadmap.

  • WhatsApp channelFuture
  • SMS channelFuture
  • Voice receptionFuture
  • Realtime live chatFuture
  • Billing & subscriptionsFuture